cesino Terms and Conditions

The following eligibility requirements must be met to open an account and participate in gaming activities on cesino:

• You must be at least 21 years of age (for those aged 21 and above only).
• You must be a mentally sound and capable individual.
• All information provided at the time of registration must be true, complete and up to date.
• Each individual may operate only one account.
• No cesino employee or their close relatives may open an account.

Identity Verification (KYC)

cesino reserves the right to verify your identity at any time when required. A National Identity Card (NID), passport or other government-issued documents may be requested. If verification is not completed, the withdrawal process may be delayed or suspended.

Providing false or misleading information will result in immediate account closure and, where applicable, the balance may be forfeited.

cesino supports popular payment methods in Bangladesh. All transactions are completed in Bangladeshi Taka (BDT / ৳).

Supported Payment Methods

Deposits and withdrawals can be made via bKash, Nagad, Rocket, Upay and bank transfer.

Limits and Schedule

• Minimum deposit amount: ৳200 (for each method).
• Minimum withdrawal amount: ৳800.
• Withdrawal requests are generally processed within 10 to 45 minutes after approval.
• Withdrawal requests are processed only after verification is complete.

Transaction Policy

All deposits must be made from a payment method registered in your own name. Deposits or withdrawals through a third party are not acceptable. If cesino identifies suspicious activity in any transaction, it reserves the right to hold that transaction until the investigation is concluded.

Bonus funds or promotional credits cannot be withdrawn directly; they become withdrawable only after the specified wagering requirements are met.

All gaming activities on cesino are conducted on the basis of fair play principles. Game outcomes are determined through Random Number Generator (RNG) technology, which ensures impartiality.

• If a technical error occurs during a game, cesino reserves the right to cancel that round and refund the bet.
• If a network connection is lost, the result of the placed bet will be saved on the server and can be viewed upon reconnection.
• Game rules can be found in the information section of each game.
• If a dispute arises over the outcome of any game, cesino's server logs will be considered the final evidence.
• Exploiting any vulnerability or bug in the gaming software to gain an advantage is strictly prohibited.

cesino reserves the right to modify, update or remove any game or game feature without prior notice.

cesino reserves the right to suspend or close any account without notice, particularly in the following cases:

• Violation of any provision of these Terms.
• Evidence of suspicious or fraudulent activity.
• Incomplete or false KYC information.
• Failure to submit requested documents within the specified time.
• Prolonged period of inactivity.

Voluntary Account Closure

If you wish to close your account yourself, please contact the support team via live chat or email ([email protected]). It is your responsibility to withdraw any valid balance before the account is closed.

Requests to reopen an account after closure will be reviewed and cesino reserves the right to make the final decision in this matter.

Your personal information is collected, stored and used in accordance with cesino's privacy policy. All data is kept secure using SSL encryption technology.

• Your personal information is used only for the development and operation of cesino's services.
• Your information is not shared with third parties except where required by applicable legal obligations.
• You have the right to view and correct your stored information.

For the complete details of the privacy policy, please read our Privacy Policy page.

cesino reserves the right to update or modify these terms and conditions at any time. The updated terms published on the website after any change will take effect immediately.

• For significant changes, notification will be sent via the registered email or through site notifications.
• Continued use of the platform after any changes will be considered as your agreement to the new terms and conditions.
• If you do not agree to the new terms and conditions, please request to close your account.
• The latest version of the terms and conditions will always be available on this page.

For any questions or uncertainties regarding these terms and conditions, please contact cesino's support team. Our team provides support in Bengali via live chat 24/7.